Question 1

What is Denta Engine?

Accepted Answer

Denta Engine is a comprehensive cloud-based, multi-tenant practice management platform designed exclusively for dental clinics. It brings together appointment scheduling, patient records, dental charting, treatment planning, billing, clinical notes, e-prescriptions, lab orders, X-ray management, staff management, and analytics into a single unified system accessible from web, Android, and iOS — with full Arabic and English support.

Question 2

What roles does Denta Engine support?

Accepted Answer

Denta Engine supports five user roles, each with a dedicated dashboard and tailored permissions: Clinic Owner (manages staff, settings, and multi-branch operations), Doctor (clinical workflows — charting, treatment plans, prescriptions, notes), Receptionist (front desk — scheduling, walk-in registration, billing, cash reports), Patient (self-service portal — booking, records, payments), and Super Admin (platform-level management across all clinics).

Question 3

Does it support Arabic and RTL?

Accepted Answer

Yes. Denta Engine is built with full Arabic (RTL) and English support from the ground up. The interface, notifications, and all user-facing content seamlessly switches between languages. Arabic is the default locale, and your staff and patients can each use their preferred language.

Question 4

Is my patient data secure?

Accepted Answer

Security is built in. Denta Engine uses role-based access control, secure OAuth2 sign-in, and strict data isolation between clinics — each clinic only ever sees its own data, and patients only ever see their own records. Sensitive actions like refunds and deletions are owner-only, sessions can be revoked instantly, and soft deletes preserve records. Patients can delete their own account, and the platform is built with privacy-by-design in mind.

Question 5

Can I manage multiple clinic branches?

Accepted Answer

Yes. Denta Engine's multi-tenant architecture supports multiple branches out of the box. Each clinic is an independent tenant with isolated data. The platform's Super Admin can manage all clinics, while Clinic Owners can oversee their specific branches — viewing consolidated reports and managing staff across sites.

Question 6

What subscription plans are available?

Accepted Answer

Three simple tiers, all in EGP: Basic (900/month — 1 doctor, 100 patients), Professional (1,500/month — up to 5 doctors, 500 patients), and Clinic Plus (2,500/month — unlimited doctors and patients). Every plan includes every feature — the plan only sets your limits (doctors, patients, storage). Pay yearly and get two months free.

Question 7

Can patients book appointments online?

Accepted Answer

Yes. Patients can self-register (or sign in with Google), browse available doctor slots based on real doctor schedules, and book appointments directly. They receive automatic push and in-app reminders 24 hours and 1 hour before their appointment (WhatsApp reminders are also available if the clinic sets them up). The patient app also gives access to dental charts, treatment plans, and invoices.

Question 8

What platforms is Denta Engine available on?

Accepted Answer

Denta Engine runs on the Web (any modern browser) as the staff portal, and on Android and iOS as the patient app — each clinic gets its own branded mobile build. All platforms share the same backend and stay in sync. The mobile apps are built with Flutter for native performance, with push notifications and offline-friendly caching. Book a demo and we'll walk you through getting your clinic's app live.

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